• Aboriginal Legal Service
  

• Department of Indigenous Affairs

BANKING ISSUES:

• Australian Bankers’ Association Inc (ABA)
  The ABA has links for financial literacy, fact sheets, info for farm businesses, and more...

• The Financial Ombudsman Service

The Banking & Finance division of the Financial Ombudsman Service now provides the dispute resolution service previously conducted by the BFSO.

BANKRUPTCY:

• Insolvency and Trustee Service Australia

• Centrelink Publication - If you are a parent or guardian
  
  

• Centrelink Publication - If you are looking for work
  
  
• Centrelink Publication - If you are planning to study or undertake training (or currently studying or training)
  
  
• Centrelink Publication -_If you are self-employed or responsible for a farm
  
  
• Centrelink Publication -_If you are in a crisis or needing special help
  
  
• Centrelink Publicaiton -_If you recently moved to Australia to settle
  
  
• Centrelink Publication -_If if you are caring for someone who is frail aged, ill or who has a disability
  
  
• Centrelink Publication -_If if you are needing help after someone has died
  
  
• Centrelink Publication -_If you are planning for or needing help in retirement

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CHILD SUPPORT:

• Child Support Agency (CSA) 
  Resources, calculator, forms, self-help tools, fact sheets and more.

• Child Support Legal Unit (CSLU)
  Information forums, advice appointments, drafting court/other documents, negotiation with CSA and other party; assistance for country /regional areas via Information Kit and follow-up phone/letter.

COMPLAINTS/DISPUTE RESOLUTION:

• Commonwealth Ombudsman
  Assisting the Australian community by resolving complaints, includes online complaint form.

• Credit Ombudsman Service

The Credit Ombudsman Service is a free and independent External Dispute Resolution scheme. It provides consumers with an alternative to legal proceedings for resolving disputes with COSL Members operating in the Credit marketplace

Brochure

• Federal Government Consumer Information
  Resources and assistance on a wide range of consumer issues. The Consumer Handbook Online can help you find the right organisation or agency to contact if you need more information or wish to make a complaint.  

• Financial Ombudsman Service

The Banking & Finance division of the Financial Ombudsman Service now provides the dispute resolution service previously conducted by the BFSO.

• Gas Industry Ombudsman
  Receives, investigates and facilitates the resolution of complaints from residential and small business customers regarding electricity/gas.

• Office of Information Commissioner
  Assistance with freedom of information; includes conciliation case summaries.

• Office of the Privacy Commissioner

• Ombudsman Western Australia
  Government Departments, statutory authorities and local governments.
  

• Private Health Insurance Ombudsman

• Telecommunications Industry Ombudsman (TIO)

• The Energy Ombudsman
  Receives, investigates and facilitates the resolution of complaints from residential and small business customers regarding electricity/gas.

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COUNSELLING/SUPPORT:

• Centrecare Inc
  Counselling, mediation, accommodation and training.
  

• Kids Help Line
  Info re:  bullying, child protection tips and more; 24hr phone and online counselling for children/young people.
  

• Kinway (Men's Time)
  Info:  Fathering, relationships, your point of view; plus workshops (eg ‘Men emerging from depression’, ‘Dads and Kids together’); free workplace seminars re:  stress, balancing work and family…

• Lifeline

• Relationships Australia
  A wealth of information, courses and resources.

COURTS:

• Administrative Appeals Tribunal (AAT)

• District Court of WA

• Family Court of WA

• Magistrates Court

• Parliament of Australia

• Supreme Court of WA

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• Department of Housing and Works
  Information, appeals, Homeless Helpline, policies…

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LEGAL SERVICES:

• Aboriginal Legal Service of WA Inc
  Loads of great brochures available online.
  

• Australasian Legal Information Institute (AUsLII)
  Resource of Australian and International Legal materials, incl a law specific search engine, links, Australian cases, law and other legal matters.
  

• Australian Law Online
  Low, or no-cost access to the law for the community.

• Consumer Credit Legal Service

Consumer Credit Legal Service community legal centre advising Western Australian consumers in the area of banking and financial services.

• Infringement Notices - Department of the Attorney General

• Law Society of WA

The Law Society of Western Australia is a voluntary association of Lawyers who come together to assist one another in the practice of law, to assist the community by advocating for justice, providing education about the law and facilitating access to legal services

 

• Lawstuff Australia
  Legal info for youth, incl mobile phones, buying a car, renting…
  

• Legal Aid Western Australia

•   Mental Health Law Centre
  “Patient Rights Booklet”, and info regarding services provided.
  

• Sussex Street Community Law Centre

• The Employment Law Centre of WA (Inc)

• Youth Legal Service WA Inc

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SMALL BUSINESS:

• AusIndustry Home Page
  Fact sheets, newsletters, grant information…
  

• Australian Financial Services Directory
  Information and resources.
  

• Australian Taxation Office
  Rates, calculators, tools, online services, information, booklets, guidelines, publications, policies…
  

• Small Business Development Corporation
  Fact sheets, e-resources, workshops, general information/support.

SUPERANNUATION

• Simplified Super Government Website

• National Information Centre on Retirement Investments

• The Association of Superannuation Funds of Australia Inc (ASFAS) Home Page

• AAPT

• Alinta

• Optus
   

• Phone Choice
  Independent, unbiased advice.

• Synergy 

• Telstra Corporation Ltd

• Western Power

• Water Corporation
  

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• Credit Line

• Foodbank
  Supplier of low cost supplementary food to community welfare organisations for people in need.  

• Mercy
  Provides a diverse range of health and community services to the sick, frail and vulnerable in the community.

• St Vincent de Paul Society (WA) Inc

• The Salvation Army

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